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Duncan & TaylorTalk to us
Make-safe · same day

57 years of fixing New Zealand properties.

If you look after a fleet of homes or light-commercial buildings, we want your work. Urgent jobs get a crew the same day, and the work is done by local tradespeople who own their own businesses.

What we look after123456What we look after, inside and out.
Walls and foundations
Framing, linings and decorating. Piles, foundations, floor framing and insulation.
Plumbing and electrical
Pipework, bathrooms, tiling, underfloor heating and electrical work.
Fixtures and fittings
Cabinetry, heat pumps and fireplaces.
Windows and doors
Frames, glazing, curtains and blinds. Doors, garage doors and electric doors.
Roof
Roof cladding, roof framing and ceiling insulation.
Outside
Fences, decks, verandas and tree work.

~$0

A patch, plaster and paint. A job this size works in our model as well as a full rebuild does.

~0 days

Jobs under $10,000 are usually finished inside a month.

$0+

A full rebuild after a fire or a slip. The big end. Same team, same systems.

One visit. One job sheet. Nothing hidden on it.

A builder and a scoper go out together. The builder makes the house safe. The scoper records the damage on a ten-minute video call while the hub writes and prices the scope. By the time the van leaves, the client has a priced scope.

Job 10,412

Karori, Wellington · received 02:40 · tenant called 02:49 · client and property manager on file

  1. 01

    Assigned

    The work order comes in. One regional manager owns it from this moment to handover.

  2. 02

    Make safe and scope

    The builder tarps the roof and clears the hazard. The scoper films the lot, in 3D if it's big. A plumber or sparky joins the call if needed. The tenant only has to be home once.

  3. 03

    Priced

    Every line priced against the client's agreed rates before the call ends, so the job is ready to approve that day.

  4. 04

    Safety plan sent

    Apollo writes the site plan from the scope and sends it to the crew's phones. Pre-start checks are signed off on site.

  5. 05

    Repaired

    An Alliance crew does the work. Photos go up from site. Find more damage behind a wall, and the variation goes to the client the same day.

  6. 06

    Costs matched

    Supplier invoices are read and matched to the job as they arrive, so the cost is known as it happens rather than at month end.

  7. 07

    Handed over

    Quality checked by an inspector who doesn't work for the crew. Signed off. The whole record stays in Eden.

Followed by the client, the property manager and the tenant in EdenExample job

Local trades who own their businesses.

We don't carry a big payroll. We run the Alliance: more than 1,100 members and affiliated trades from Northland to Otago, each a local trade business contracted directly to us on the same agreement, in our uniforms and our vans. When a job comes in, the regional manager offers it to the member best placed to do it. They run it, bring in their own subbies where they need them, and are paid weekly per job.

  • Carpenters
  • Joiners
  • Plasterers
  • Painters
  • Plumbers
  • Gasfitters
  • Electricians
  • Roofers
  • Bricklayers
  • Demolition
  • Flooring
  • Project managers
No minimum
Turn down any job, and take work elsewhere whenever you like.
Quoted work
Scoped and priced for you, with your labour shown line by line on your Alliance PDF.
Materials
Half of whatever you save against the allowance is yours.
Charge-up
Paid on your Fergus hours, with a four-hour minimum.
Payday
Weekly progress payments.
Safety plan
Apollo writes the site plan and pre-start from the scope and puts them on your phone.
Join the Alliance

From Whangārei to Queenstown

Offices in Wellington, Palmerston North and Christchurch, and local bases our crews work from across both islands.

Map of New Zealand
Northland
Auckland
Waikato
Bay of Plenty
Taranaki
Hawke's Bay
Manawatū-Whanganui
Wellington
Canterbury
Otago

OfficeBase

Wellington

Office, Wellington

Head office in Miramar, where the business started, and a second office in Lower Hutt. One of two 24/7 dispatch hubs.

A Wellington firm since 1969

Peter Taylor and Ron Duncan started the firm in Wellington as builders and decorators. Work for insurers, retirement villages and housing providers followed, and today nearly all our work is for other businesses. Still run by people who came up through the trades.

1980s. New foundations under the Wellington Cable Car. Ours.

1990s. Brent Taylor, Peter's son, joins as a director.

2017. Vince Gregan, who started here as a 16-year-old plumbing apprentice, comes back to run the place. He sets up the Alliance.

2023. Crews relocate to Hawke's Bay after Cyclone Gabrielle. 2024: ten thousandth job, and Manawatū opens at a client's request.

Our own software, built for this work.

Six tools written by our own developers sit on top of the job record. Clients log into the same job we do, and every action on it is logged with who did it and when.

ATC

Intake and dispatch, 24/7. A.I. suggests the tier, a person confirms it.

Hermes

Scoping on a recorded video call. 8 to 10 a day per tech, up from 4.

Domino

Each line priced against the client's agreed rates, build-up kept.

Apollo

Site safety plan and pre-start, straight to the crew's phone.

Pluto

Supplier invoices matched to the job as they land.

Eden

Where clients and tenants follow the job.

See what each one does

Got properties for us to look after?

Housing provider, retirement village, property manager, school or insurer. We'll run the first few work orders and give you a login to watch them.